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Outside of our normal office hours, If you’re in crisis and need to talk to someone urgently, please call

Lifeline on 0808 808 8000 

Samaritans on 116 123

Northern Ireland Sexual Health Clinics

Belfast Trust Useful Information

Emergency Departments are located at the following hospitals:

Royal Victoria Hospital

ED reception (adults): 028 9063 2250

Children’s Hospital (Royal Hospitals site)

ED reception (children): 028 9063 2251

Mater Hospital

Contact ED through the main switchboard: 028 9074 1211

GP out of hours services

If you need GP assistance outside of surgery hours:

028 9079 6220 (in South and East Belfast)

028 9074 4447 (in North and West Belfast)

Regional Emergency Social Work Service

If you need social work assistance outside office hours: 028 9504 9999

Child protection services

If you are concerned about the safety or wellbeing of a child, call the children’s social work service:

During office hours: 028 9050 7000

Out of hours, weekends and public holidays: 028 9504 9999

Mental health emergencies

If you have an urgent concern about the mental health of yourself or someone you know, please contact:

During office hours, Monday to Friday: Contact your own GP

GP Out of Hours Services

Belfast HSC Trust
(North & West) 028 9074 4447

(South & East) 028 9079 6220

South Eastern HSC Trust
(North Down & Ards) 028 9182 2344

(Lisburn & Downpatrick) 028 9260 2204

Dalriada Urgent Care (Northern Trust area)
028 2566 3500

Southern HSC Trust
028 3839 9201

Western Urgent Care
028 7186 5195

Text RelayDial 18001 followed by the full GP Out-of-Hours telephone number.

Some of these links will direct you to external organisations and their websites. While we have taken every care to ensure its accuracy, Positive Life are not responsible for this external content and it is provided for your convenience only. 

You can access free and confidential advice regarding HIV by calling our helpline on 0800 137 437

Our staff team are currently working from home, so you can contact them on their respective mobiles or via the office on 028 9024 9268 between 10am and 4pm, Monday to Friday.

If you require general information outside of these hours, please contact the National Sexual Health Helpline on 0300 123 7123. The Sexual Health Helpline is open from 9am to 8pm, Monday to Friday